Our Commitment to Excellence
Growing With Indonesia, Inspiring Your Decisions
Founded in Bandung in 2019, Swatama Research has grown from a local start-up into a trusted research partner. Our mission is clear: to help clients read shifts in consumer behaviour and identify new opportunities in the market. Taking a cue from the idea of “innovative research for today’s market,” we combine curiosity, technology and local understanding to deliver high-quality insights.
Beyond delivering data, we build long-term partnerships grounded in integrity, precision, and strategic impact. Every project is approached with rigorous methodology and strict quality control, with deep appreciation of Indonesia’s diverse market landscape. By blending analytical expertise with practical business understanding, we ensure every insight drives confident, sustainable growth.
Coverage Highlights
Connected, capable, and insightful—driving research across Indonesia and Southeast Asia
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Years of Experience
Vision & Mission
Built on Vision, Driven by Mission
Our vision
To become Indonesia’s most trusted research company, empowering clients to make bold, impactful decisions.
Our mission
To build an efficient, agile, technology-driven organisation that is always hungry for new knowledge.
Our Solution Services
Empowering your business with data-driven insights and strategic market intelligence to navigate the modern landscape.
- Brand Research
- Awareness
- Association
- Image
- Perceptual Mapping
- Usage
- Perceived Quality
- Social & Economic
- Environment
- Wealth and Poverty
- Market monitoring
- Macro & Micro Economic
- Policy
- Voice of Customer
- Customer Experience
- Customer Satisfaction
- Net Promoter Score
- Employee Satisfaction
- Market Analysis
- Customer Journey
- Usage & Attitude
- Market Competition
- Market Growth Potential
- Segmentation
- Market Share & Size
- Market Penetration
- Competitor Insights
- Competitor
- Pricing & Analysis
- Benchmarking
- Service Evaluation
- Mystery Shopping
- Mystery Calling
- Reward & Recognition
- Perceptual Mapping
- Mystery Audit
- Product Innovation
- Prototype evaluation
- Packing
- Naming
- Specification
- Conjoint
- Price
- Brand Value
- Product Concept
- Ads Concept
- Effectiveness Com
- Optimizing Ads
- Effectiveness promotion
Our Team
The Professionals Behind the Data
Our cross-disciplinary team includes researchers, academics and business professionals with decades of experience
